Welcome to the official platform of Taxi Kemer. By accessing our website and using our services, you agree to comply with these Terms of Use, designed to ensure a safe, reliable, and fair experience for all users. Please read carefully to understand your rights and obligations when interacting with our online booking system and transportation services.

Acceptable Use Policy

Proper Use of the Website and Services

Our platform and services are intended exclusively for lawful and personal use. When utilizing Taxi Kemer's website, you commit to avoiding any conduct or actions that could:

• Disrupt, damage, or impair the operation of the Website or any associated services

• Interfere with or diminish other users’ experience

• Employ the Website for unauthorized commercial activities

• Attempt to gain access to restricted or protected parts of the system without authorization

• Copy, distribute, or misuse content without express permission

• Upload or disseminate viruses, malware, spam, or harmful code

Noncompliance with these guidelines may result in suspension or permanent revocation of your access privileges.

Suspension and Termination of Access

Taxi Kemer reserves the right to limit, suspend, or terminate access to users who violate these terms, abuse the platform, or engage in fraudulent behavior. Such actions may be taken immediately, with or without prior warning, to protect the integrity and security of our services.

Our Services and Booking Terms

Service Availability and Booking Confirmation

All transfer services advertised on our Website are subject to availability at the time of booking. While we strive to provide up-to-date availability information, actual confirmation depends on successful reservation and payment processing.

Booking Procedure with Taxi Kemer

To complete a booking successfully, users must:

• Provide accurate and complete travel details, including flight number, pickup location, and passenger count

• Use valid payment methods approved on our Website

• Accept these Terms of Use alongside our Privacy Policy

• Receive a booking confirmation email after successful payment

If you do not receive confirmation within a reasonable period, please contact our customer support immediately to verify your reservation status.

Cancellations and Refund Policies

Cancellation Guidelines

Cancellations must be processed through our official communication channels. Our refund policy includes:

• Full refunds for cancellations made at least 24 hours before the scheduled pickup

• No refunds for cancellations within 24 hours of the pickup time

• No refunds for no-shows or bookings with incorrect or false information

Please note that Taxi Kemer is not liable for any delays or additional fees imposed by banks or payment service providers during refunds.

User Responsibilities and Obligations

When using Taxi Kemer's services, users agree to:

• Provide truthful, up-to-date, and complete information when making reservations

• Use their personal identity and refrain from impersonating others

• Avoid any illegal, deceptive, or abusive behavior

• Maintain confidentiality of booking and communication details

• Accept full responsibility for all transactions and activity conducted under their accounts

Providing false information may result in service refusal or immediate cancellation.

Intellectual Property and Content Rights

Ownership of Website Content

All materials on www.taxikemer.com — including but not limited to text, images, logos, software, icons, and interface designs — are owned exclusively by Taxi Kemer and protected by intellectual property laws.

Users are prohibited from:

• Copying, reproducing, distributing, or publicly displaying content without explicit prior written consent

• Modifying or creating derivative works from any Website content for commercial use

• Using trademarks, logos, or branding without authorization

Violators may face legal action in accordance with applicable intellectual property regulations.

Limitation of Liability

While Taxi Kemer strives to provide a smooth and reliable online experience, the Website and services are offered “as is” without guarantees of uninterrupted or error-free operation.

We disclaim liability for:

• Delays caused by external factors such as traffic, weather conditions, or unforeseen events

• Errors or omissions in information provided by users during booking

• Temporary Website outages or technical failures

• Losses or damages resulting from misuse or misunderstanding of our services

• Errors originating from third-party platforms or payment gateways

Use of our services and Website is at your own risk.

Privacy and Data Protection

Data Collection and Usage

To enhance our service quality and booking accuracy, Taxi Kemer collects personal information including your name, contact details, travel itinerary, and payment data.

Data Security Measures

We employ comprehensive technical and organizational safeguards to protect your personal data from unauthorized access, alteration, or loss. Nevertheless, users acknowledge that no online platform can guarantee complete security.

For detailed information on how we handle your data, please refer to our Privacy Policy available on the Website.

Governing Law and Dispute Resolution

These Terms of Use shall be governed by the laws of the Republic of Turkey. Any disputes arising from the use of this Website or services shall be resolved in the courts or enforcement offices located in Kemer.

Both parties commit to seeking amicable negotiations before resorting to formal legal proceedings.

Updates to Terms of Use

Taxi Kemer reserves the right to modify or update these Terms of Use at any time. Updates will be posted on the Website and become effective immediately upon publication.

Users are responsible for regularly reviewing the Terms of Use to stay informed of any changes.